Refund policy

Atelier des Lacs pieces are handmade and sold by Instagram message, with free local pickup by arrangement in Montreal or Sainte-Anne-des-Lacs.

Returns
Returns are accepted within 30 days of receipt for unused items in original condition.

Refunds
Refunds are issued to the original payment method.

Final sale
Custom, engraved and commissioned pieces are final sale.

Furniture
Furniture is inspected together at pickup.

How to start a return
To start a return, get in touch through the contact page or by Instagram DM at @atelierdeslacs_.